Return and Refund Policy

Last updated: March 17, 2022

Thank you for using the services of Hitech Coders.

If, for any reason, You are not completely satisfied with a purchase or service, We invite You to review our policy on refunds and returns.

The following terms are applicable for any products and services that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to HitechCoders, Ulwe, Navi Mumbai, Maharashtra 410206.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods/Services from Us.
  • Service refers to the Website and services we offer.
  • Website refers to HitechCoders, accessible from https://hitechcoders.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for canceling an Order is 7 days from the date on which You’ve placed or ordered the Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: jigar@hitechcoders.com

We will not accept the refund request after 7 (seven) days,  from the date of advance payment made/project confirmed by our management.

Conditions for Returns/Refunds

In order to be eligible for a refund/return, please make sure that:

  • The Services were purchased in the last 7 days
  • The order/service agreement or contract is requested to be canceled before 7 days.

You’re not eligible for a refund if:

  • The project/Service order has been requested to be canceled after 7 (seven) days.

We reserve the right to refuse returns of any service/goods that does not meet the above return conditions in our sole discretion.

Only regular-priced Goods/Services may be refunded. Unfortunately, Goods on sale/ Services provided at a discount rate cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

 

In order to request a refund please follow the below steps:

  1. Send us a Refund request through Email at our Email address – jigar@hitechcoders.com, with the Subject “Refund Request” OR “Project Cancelation Request”
  2. Within 72 Hours, You’ll receive a response from us through email. In addition, please note that HitechCoders staff can ask you to provide some required details such as the Original Invoice.
  3. Reply/Email us the invoice issued by the HitechCoders, In its original condition.
  4. Our Management will do the required checks and confirm if you’re eligible for a refund. If eligible, We may ask you for some details such as bank A/c No. or preferred payment method to send the refund amount.
  5. We’ll send/pay the refund amount through your preferred method or given bank or other details. (Note: payment fees or transaction fees charged by a bank or payment gateway will be not paid by us and the client’s/customer side only)
  6. If you don’t receive the refund in your given bank a/c or payment method, Inform us within 7 days, afterward there will be no responsibility from our side for the transaction and HitechCoders may refuse/reject to do an inquiry on it.

Legal Disputes and Resolutions:

All legal disputes will be subject to Mumbai, Maharashtra courts only. All the legal hearings will be held in Maharashtra Court only. Every party the Company (Hitechcoders) and the dispute raiser/complaint filer must come to Court/judiciary located in Maharashtra.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: jigar@hitechcoders.com
  • By visiting this page on our website: https://hitechcoders.com/contact-us